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Elias Kassaye

Team Leader – IT Training, United Nations ECA

Participant in "Design, Deliver and Evaluate Training Programmes - FACILITATE FACE-TO-FACE LEARNING

16 -20 November 2009 – Face to face & September- December 2009 online

“The blended learning approach used to deliver the facilitate face-to-face learning course was awesome. The knowledge and support I got from the facilitator, online mentor, guest lecturer and administrative personnel were unbelievable. Not only has it helped me to master facilitation techniques but it was also truly an experience to see it happening at the ITC-ILO. I have used the lessons learnt to facilitate training at the ECA, sub-regional offices of the ECA and at UNHQ. I learnt a lot about ease of communication strategy, learners’ contract, constructive feedback, adult learning, motivation, and learning process monitoring. The positive impact of the training is very fresh to me.”



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